Privacy Policy

CodixSoft ("we", "us", "our") respects your privacy. This Privacy Policy explains what personal information we collect through our website and Services, how we use it, and the choices you have.

1. Information We Collect

We collect information you provide directly to us, such as when you fill out our contact form, request a project quote, subscribe to our newsletter, or communicate with us by email, phone or WhatsApp. This may include your name, email address, phone number, company name, and any project details you share with us.

We also automatically collect some technical information when you visit our website, such as your IP address, browser type, device information, and pages viewed, primarily for security, analytics, and improving the site.

2. How We Use Your Information

  • To respond to your enquiries and provide the Services you request.
  • To send project-related updates and, where you have opted in, occasional newsletter or product updates.
  • To improve our website, Services and customer support.
  • To meet legal, accounting and security obligations.

We do not sell your personal information to third parties.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to remember your preferences and understand how visitors use the site. You can control cookies through your browser settings; disabling them may affect some site functionality.

4. Third-Party Services

We may use trusted third-party services (for example, email delivery, analytics, or hosting providers) to help us operate our website and Services. These providers only receive the information necessary to perform their function and are not permitted to use it for their own marketing purposes.

5. Data Security

We take reasonable technical and organizational measures to protect your information from loss, misuse and unauthorized access. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as needed to provide the Services, maintain business records, and meet legal obligations, after which it is deleted or anonymized.

7. Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal information, or to withdraw consent for communications at any time. To exercise any of these rights, contact us using the details below.

8. Communication Preferences (Email, SMS & WhatsApp)

If you opt in to receive messages from us by email, SMS or WhatsApp — for example, project updates or occasional newsletters — we will only use that contact information for the purpose you agreed to, and we will not share it with third parties for their own marketing. Message frequency varies depending on your project and preferences. You can opt out at any time by replying "STOP", clicking unsubscribe in an email, or contacting us directly.

9. Children's Privacy

Our website and Services are intended for businesses and professionals and are not directed at children. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised effective date, and where appropriate, we will notify you directly.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at info@codixsoft.com.